Airtel is charging Rs 75 extra in my bill

Dear Sir, Airtel is charging me Rs 75 extra in my bill in the form of Free incoming roaming. The same add on service has been charged twice : 8th Nov to 7t Dec and 14th Nov to 7th Dec. As per the customer care, they say that since I did a change in my rental plan, the service was deactivated and was again reactivated by me. My question is that when I have paid a rental for a full month till 7th of December, how can they charge the same again?

PFA my bill for your reference. The Password for the bill is nja0. I am not bothered about this Rs 75/-. I am more interested in proper billing.

Regards,

Amit Mahajan

Project Manager – Punjab

Ph: 08727898889

amit.mahajan@basixindia.com

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