Dear Sir, Plz Help me. I have been following up with Reliance for almost 2 years but they are just not bothered to even reply. I am an old customer of Reliance Communications and holding Tel No. 9310646767 since long . I have been paying my Tel Bill regularly and I have no complaints regarding the services also.
But Sir, in Jan 2012 I had deposited a ch No 075875 on ICICI Bank for Rs. 2500/- against my bill of Appx Rs.1400/- , the balance amount was to be adjusted in my next bill. The ch got cleared from my ac. on 19.01.12.
But Sir , I got a credit of Rs. 1400/- only which was my bill amount and I dont know why this has happened. When the ch was for Rs. 2500/- then why a credit of Rs. 1400/- is given to me. Where has the balance amount gone?
More over for this 1400/- bill I received a call from reliance that if I deposit the bill today it self a credit of Rs. 300/- will be given to me in account. What to say of Rs. 300/- I lost my 1400/- . And next month my phone was disconnected for non payment and it got reopened only after I paid the amount asked for, but my excessive payment was not considered.
You are therefore requested now to look into the matter and get me the necessary credit along with the interest of the last 2 years, It is nothing but a mental torture for me.
Thanking You
With Warm Regards,
Vijay Mahajan
Rupson Industries.
5741, Basti Harphool Singh,
Behind Sadar Police Station,
Delhi 110 006.
Ph:011 23677775/23512093
Mobile: 09310646767/09278989896
[email protected]
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On Tuesday, August 21, 2012 5:55 PM, Vijay Mahajan wrote:
Dear Sir,
Again I am sending copy of my complaint regarding my ph. No. 9310646767( Earlier complaints are also forwarded).
My ph. has been disconnected for Rs. 1000/- and a late fee charges are also imposed. But my Rs. 1100/- are no where in sight . I do not know how your accounts department works ; when one ch of Rs.2500/- is cleared how can you credit only Rs 1400/- . These two figures are altogether different .
I am depositing my current bill with late charges, but I am afraid I will be switching over to some other service provider if my Rs. 1100/- are not accounted for or not refunded. Though it will be troublesome as I do not have any other complaint from the co. , but your indifferent attitude is troubling me. On 21.02.12 I received a message
" Dear Customer Your SR No. 172998452 has been processed ." But nothng has happened . Let us see what happens now?
Thanking You
With Warm Regards,
Vijay Mahajan
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Dear Sir,
I am an old customer of Reliance Communications and holding Tel No. 9310646767 since long . I have been paying my Tel Bill regularly and I have no complaints regarging the services also. But Sir, in Jan 2012 I had deposited a ch No 075875 on ICICI Bank for Rs. 2500/- against my bill of Appx Rs.1400/- , the balance amount was to be adjusted in my next bill. The ch got cleared from my ac. on 19.01.12.
But Sir , I got a credit of Rs. 1400/- only and I dont know why this has happened. When the ch was for Rs. 2500/- then why a credit of Rs. 1400/- isgiven to me. Where has the balance amount gone?
More over for this 1400/- bill I received a call from reliance that if I deposit the bill today it self a credit of Rs. 300/- will be given to me in account. What to say of Rs. 300/- I lost my 1400/- . And next month my phone was disconnected for non payment and it got reopened only after I paid the amount asked for, but my excessive payment was not considered.
You are therefore requested now to look into the matter and get me the necessary credit and adjust it in my pending/forthcoming bills. An early action in this matter will be highly appreciated.
Thanking you
With Warm Regards
Vijay Mahajan
